CUSTOMER SERVICE REP(FULL TIME WORK FROM HOME) | Customer Service | Customer Support | Call Center | English (US) | Telephone Handling

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***WORK FROM HOME JOB***

*ITS A FULL TIME JOB NOT A SHORT TERM PROJECT*

**100% DEDICATION REQUIRED**

Company Name: VIVIDOPTIMIZERS CANADA

40 hours per week.

We Need Full-time availability

Evening and Night shifts only.

Availability (6pm to 10am)

Rotational shifts.

Good Command over English.

Freshers can also apply.

Essential Functions/Core Responsibilities:

Assist customers with questions and problems; research and provide a resolution

Troubleshoot issues

Solve problems that may be unstructured and require use of conceptual thinking

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Listen attentively to customer needs and concerns; demonstrate empathy and build rapport

Prepare complete and accurate work, including appropriately notating accounts, as required

Participate in activities designed to improve the customer service experience and business performance.

System Requirements:

Wired [login to view URL] 5MBPS

Windows-based computer or Laptop.

USB Headset.

The successful candidate will be paid Rs 20,000 – 25000/- Monthly

Salary will be paid Biweekly.

Skills: Customer Service, Customer Support, Call Center, English (US), Telephone Handling

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